Lodging

General conditions for holiday reservations

General information:
The chalet is rented furnished with television and telephone. The bed linen and the household linens (cloths, covers, pillow cases, kitchen cloths, towels & face clothes) are provided.

Note: The reservation of any client at Chalet de Mésanges implies their integral acceptance of the general conditions as described in the present booklet.

Arrival:
It is requested from the client to advise the time of arrival (for out of town clients: flight number, day & hour of arrival) so that the owner can organize his personnel to welcome you at the chalet. The date & meeting place will be arranged between the owner & client. Transportation from the airport to the chalet is not ensured by the owner & thus not included in the price of the reservation.

Obligation of the owner:
Obliges to provide at the disposal of the client housing which conforms to the safety requirements as outlined: External maintenance will be done regularly. To offer an all comfort chalet (except dish washer). The washing of the cloths, household linens, bed linens & towels, is the responsibility of the owner. The owner will not accept any claims after the reservation period, if they were not reported on site.

Obligation of the client:
The movable furniture and objects should only incur depreciation from the normal everyday use for which they were intended for. At the end of the stay, any objects or furniture missing or that are no longer operational for causes other than the fair wear and tear, will have to be reimbursed or replaced by the client; with the approval of the owner. This clause also applies to the household linens, curtains/blinds and the building in general. It will be retained as follows:
a) The value of the broken or cracked objects.
b) The price of washing or cleaning the carpets, covers, mattresses, bed linens etc., which have been stained.

The customer obliges to use the furniture and objects furnished by the chalet for the use in which they were intended and in the areas where they were placed. The client is inhibited to transport them out of the chalet or move them from their initial space.

The customer is obliged to abstain from throwing in the sinks, bathtub, bidet, laundry room, toilette, showers etc…any objects likely to block the drains, or damage them. This will result in a fee in order to have them repaired.

At the time the chalet is occupied, under no circumstance may there be a number greater than that indicated on the reservation form, unless otherwise agreed upon by the owner. The client will have to allow for urgent maintenance work to be carried out, in the designated places. The client should not exceed the limits of the property as there is a sufficient amount of space available (more than one hectare and a half). It is forbidden to organize gatherings and or receptions (marriage or anniversaries) without the agreement of the owner.

Insurance:
The owner of the chalet holds civil liability insurance (obligatory) for 2 (two) million dollars. The government of the Quebec tourism organization attributes a license which imposes 2 criteria’s of comfort and safety for the reservation. Better to avoid reserving a chalet or property that cannot provide a certificate of civil liability insurance for two million dollars. Insurance does not cover the clients in the event of theft (personal objects). Lodging capacity: Renting is established for a maximum and precise number of people. If the number of people exceeds the accepted amount as indicated in the description, the owner can: Break the reservation contract (without any reimbursement); Refuse the additional people; Claim the lump sum by person by week.

Early departure:
In the event of early departure by the client, there will be no reimbursement.

Cancellation:
In the event of cancellation by the client, the down payment will not be refunded.

Utilization of the area:
A guided tour of the chalet will be provided. The client is held liable for being known as a "good father of the family" which is to make sure that everyone respects the area. During the clients stay & until their departure, they are in charge of keeping the chalet neat & clean. (There is a possibility to hire a cleaning lady - Refer to the link: Services)

Departure:
It is requested from the client to return the chalet in the state of cleanliness in which it was found. If the chalet is found in a state of uncleanliness, an amount of 100 $ will be retained from the safety deposit.

Who are we :
Admirers of nature and great Canadian spaces, taking pride & pleasure in helping tourists discover our passion for leisure activities which can be done in both summer & winter. If you have any questions, do not hesitate to contact us through this website.

To rent, contact us at the following address:
info@ChaletDeMesanges.com